Shipping policy
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. This timescale me be extended if we incure problems that are outside of our control, such as postage service problem etc.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer free delivery in the Uk are a flat rate and Free delivery world wide with orders over £50.
You can also emphasize any free shipping thresholds you offer (e.g. free shipping for orders over $75). For multiple shipping options, you can list carrier options, prices, and delivery times in a table.
|
Shipping option |
Estimated delivery time |
Price |
|
Option 1 Royal Mail tracked 24h |
1 to 2 business days |
FOC |
|
Option 2 Royal Mail Special Delivery |
1 business days |
£10 |
|
|
International Shipping
We offer international shipping to the following countries:
|
Shipping option |
|
Estimated delivery time |
Price |
|
International Business tracked EU orders £49.99 and under |
|
3 to 5 business days |
£5 |
|
International Business tracked EU orders £50 and over |
|
3 to 5 business days |
FOC |
|
International Business tracked ROW orders £49.99 and under |
|
6 to 7 business days |
£10
|
|
International Buiness tracked ROW orders £50 and over |
6 to 7 business days |
FOC |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. T5 Cuppy is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at Info@t5cuppy.co.uk with your name and order number, and we will look into it for you.